SHIPPING & RETURNS
ORDER PREPARATION
We need 1-3 business days for manufacturing.
Please note that we don’t work on weekends. Also please remember that production and delivery are two different processes and have their own terms.
PAYMENTS
For your shopping convenience, we accept all major debit and credit cards from customers around the world. Also, you may pay through Paypal. The prices are in US Dollars. If we agree upon a refund, you will receive it within 1-3 business days. The shipping is free.
SHIPPING
We ship with DHL company.
It takes at least 9-12 business days to deliver your package to the USA.
Keep in mind that international delivery is unpredictable and delays at customs are possible.
TAXES AND DUTIES
As long as we ship pieces of furniture, boxes are big and heavy. Thus, there is a possibility that you’ll have to pay customs duty and/or import tax.
There is no need to pay any duties if you are from: the USA
RETURNS AND EXCHANGES
We accept returns and exchanges. In case the order is at the proper state but you still want to return it, all delivery cost lies with customer.
In case you want to return because of damage of the items, we will send you a new product for free.
Contact us after delivery. Ship items back within 30 days after you received the package.
We don't accept cancellations on customized goods. The return and exchange of customized orders are discussed individually.
For all questions please write to toys.kidsori@gmail.com
ESTIMATED SHIPPING TIMES
United States: 9-12 business days
We need 1-3 business days for manufacturing.
Please note that we don’t work on weekends. Also please remember that production and delivery are two different processes and have their own terms.
PAYMENTS
For your shopping convenience, we accept all major debit and credit cards from customers around the world. Also, you may pay through Paypal. The prices are in US Dollars. If we agree upon a refund, you will receive it within 1-3 business days. The shipping is free.
SHIPPING
We ship with DHL company.
It takes at least 9-12 business days to deliver your package to the USA.
Keep in mind that international delivery is unpredictable and delays at customs are possible.
TAXES AND DUTIES
As long as we ship pieces of furniture, boxes are big and heavy. Thus, there is a possibility that you’ll have to pay customs duty and/or import tax.
There is no need to pay any duties if you are from: the USA
RETURNS AND EXCHANGES
We accept returns and exchanges. In case the order is at the proper state but you still want to return it, all delivery cost lies with customer.
In case you want to return because of damage of the items, we will send you a new product for free.
Contact us after delivery. Ship items back within 30 days after you received the package.
We don't accept cancellations on customized goods. The return and exchange of customized orders are discussed individually.
For all questions please write to toys.kidsori@gmail.com
ESTIMATED SHIPPING TIMES
United States: 9-12 business days